Privacy Policy

1. Information We Collect

Account information

When you register, we collect your name, email address, phone number, and password (stored in hashed form). We may also collect your account role, daily credit limits, and email verification status.

Lead and business data

When you search for leads or add them manually, we store business information such as company name, niche, location, phone number, email address, website URL, address, country, Google ratings, review counts, social media profile links, website audit results, opportunity scores, demo website links, cold call scripts, lead status, and related sales notes.

Call and outreach data

If you use AI voice calling or related telephony features, we may store call logs, call status, provider information, credit usage, and call transcripts that include both agent and lead/caller speech.

Usage and technical data

We automatically collect information needed to operate the service, such as login sessions, authentication cookies, IP address, browser type, pages visited, credit transactions, search activity, and error logs.

2. How We Use Your Information

We use collected information to:

• Create and manage your account, including email verification and access control
• Provide lead search, scoring, website audits, demo linking, and AI script generation
• Enable outreach features such as phone calls, WhatsApp script sharing, and call transcripts
• Track credits, usage limits, and account activity
• Improve platform performance, security, and reliability
• Respond to support requests and enforce our terms of use
• Send account-related emails, such as verification and security notices

3. Third-Party Services

LeadGen.ai integrates with third-party providers to deliver core functionality. Depending on the features you use, data may be shared with services such as:

• Google Places — to search for local business listings
• Azure OpenAI / OpenAI — to generate cold call scripts and power AI voice conversations
• Twilio — to place and manage phone calls
• SMTP email providers — to send verification and account emails
• Public business websites — to enrich leads with emails, social profiles, and audit data

These providers process data according to their own privacy policies. We only share the information necessary to perform the requested service.

4. How We Store and Protect Data

Your data is stored in secure databases and protected by authentication, role-based access controls, and industry-standard security practices. Passwords are not stored in plain text.

While we take reasonable steps to safeguard information, no online service can guarantee absolute security. You are responsible for keeping your login credentials confidential.

5. Data Retention

We retain account information, leads, call logs, and related activity for as long as your account remains active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We may delete or anonymize data when it is no longer required for these purposes.

6. Your Responsibilities

LeadGen.ai is intended for legitimate B2B sales and marketing outreach. You are responsible for ensuring that your use of lead data and outreach tools complies with applicable laws, including telemarketing, privacy, anti-spam, and data protection regulations in your country and the countries where your leads are located.

You should only contact businesses using lawful methods and respect opt-out requests, do-not-call rules, and applicable consent requirements.

7. Cookies and Authentication

We use essential cookies and session tokens to keep you signed in, protect your account, and maintain platform security. These cookies are required for the service to function and are not used for third-party advertising purposes.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate account information
• Request deletion of your account and associated data
• Withdraw consent where processing is based on consent
• Object to or restrict certain types of processing

To make a privacy request, contact us using the details below. We may need to verify your identity before fulfilling a request.

9. Children's Privacy

LeadGen.ai is a business-to-business service and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of LeadGen.ai after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at admin@leadgen.ai.